Intelligent Robotic Process Automation

In today’s technology-driven world, digital transformation is no longer a choice but a necessity for businesses striving to stay competitive. It involves integrating digital technologies across all facets of an organization, fundamentally reshaping operations and enhancing customer value. A key enabler of this transformation is Intelligent Robotic Process Automation (IPA) – a fusion of AI, and robotic process automation (RPA) that streamlines repetitive, rule-based tasks. By automating these processes, IPA enhances efficiency, minimizes errors, lowers operational costs, and elevates process quality, ultimately delivering a superior customer experience.

Robotic Process Automation is the use of software robots (or bots) to automate repetitive, rule-based tasks that are typically performed by humans. We are experienced in a range of RPA technologies to automate a wide range of business processes across front-office and back-office operations. RPA software can be integrated with existing systems and applications, without changes to existing IT infrastructure.

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Data Capture

  • Uploading transaction data from various systems to the main system
  • Integrating data between systems
  • Processing Forms and entering data into systems (RPA + Intelligent OCR)

Reconciliation

  • Automating download of data from various systems into predefined templates
  • Collating transaction data from various sub-systems
  • Performing data validation & identify rule-based exceptions

Communication

  • Sending follow up, informatory  communication to customer, Employee, other stakeholders
  • Alert and notification management
  • Utilizing various channels of communication – eMail, Chat (Telegram, whatsapp, Teams, etc.)  

Reporting

  • Gathering data from various systems 
  • Cleansing data and Generating consolidated reports using predefined logic
  • Distributing reports to owners, or publishing on accessible location

Combining Robotic Process Automation (RPA) with Artificial Intelligence (AI) to create Intelligent Business Process Automation !

Technology Stack
  • Microsoft Power Automate | Flow
  •  Automation Anywhere
  • UiPath
  • Python 

Leveraging BOTmantra Framework and asset library to reduce Implementation effort by 30-40%

What a BOT can do?

  • Monitor mailbox and Open emails and attachments
  • Read from files and folders
  • Log into web applications
  • Read and write to databases
  • Connect to system APIs
  • Scrape data from the web
  • Perform calculations
  • Validate data using defined rules
  • Extract content from documents, PDFs, emails and forms
  • Log into applications and enter data
  • Download data from applications
  • Collate data, cleanse and generate reports
  • Send emails……… and much more!

Key Benefits

Increased Productivity & Efficiency – Near real-time processing with BOTs availability for 24×7, 365 days, enabling human workforce to focus on value-added tasks.

Increased Quality – Increased consistency and correctness of output with zero manual errors.

Enhanced Scalability – Optimally leverage human & digital workforces to deal with business peaks and troughs.

Zero change in existing IT Landscape – Low integration cost, faster accrual of potential benefit and ROI.

Enhanced Customer Experience – Enhanced stakeholder satisfaction in terms of faster and accurate resolution.

Solutions

Do you want to streamline your processes while boosting productivity?

Connect with our experts today to explore the possibilities!