Intelligent Process Automation

Today’s world is driven by technology and digital transformation is no longer optional for companies that want to succeed. Digital transformation is the integration of digital technologies into all areas of a business, leading to fundamental changes in how organizations operate and deliver value to their customers. Intelligent process automation (IPA) is a key technology that can help organizations achieve digital transformation and drive innovation.

IPA involves the use of advanced technologies such as artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA) to automate repetitive, mundane, and rule-based tasks. By automating these tasks, IPA can help organizations increase efficiency, reduce errors, reduce operational costs , improve the overall quality of processes, and deliver a better customer experience.

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How we empower our clients achieve intelligent digital operations across people, process and business functions

Process Mining

Using tools and techniques, we understand and assess business processes, identify inefficiencies and areas of improvement, and create the strategy to automate processes using IPA technology.

Intelligent document processing

Manually processing documents is time consuming, prone to error, and costly; delays in processing or errors in extracting information can negatively impact downstream processes significantly. Our  Intelligent Document Processing Solution Automates data extraction saving a significant amount of time and money, with improved employee efficiency, employee productivity and help make faster decisions.

Intelligent Smart Virtual Agents

The use of virtual agents is exploding as companies look to improve experiences – for both customer and employee – and increase efficiencies and cost savings through AI and automation. BOT Mantras solution for Integrated Smart Virtual Agents creates custom solutions that integrates Chatbots with Generative AI Models like ChatGPT and RPA technology to seamlessly integrate with the organization’s applications using RPA BOTs to automate complex business workflows, and provide customers and employees personalized experience, 24/7.

RPA

Robotic Process Automation is the use of software robots (or bots) to automate repetitive, rule-based tasks that are typically performed by humans. We are experienced in a range of RPA technology to automate a wide range of business processes across front-office and back-office operations such as data entry, invoice processing, reporting, customer service inquiries etc. RPA software can be integrated with existing systems and applications, without changes to existing IT infrastructure.

AI Infusion

AI infusion in business process automation refers to the integration of artificial intelligence (AI) technologies into various business processes to automate tasks and improve efficiency. For example, AI-powered chatbots can be used to handle customer service inquiries, freeing up human employees to focus on more complex tasks

Smart Apps

Smart apps are software applications with features that provide intelligent and automated functionality using advanced technologies like artificial intelligence, machine learning, natural language processing, and internet of things (IoT) to create augmented human in the loop experience. Integrating smart apps with RPA can help organizations achieve greater automation efficiency, reduce manual efforts, and enhance the overall user experience.